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In addition to Planning Center lists and individual people, you can send an email to the members of a Planning Center group or to the people who signed up through a Planning Center registration. This lets you reach an audience you’ve already organized in Planning Center without rebuilding it as a list.
When you send to a registration, the email goes to each registration’s contact — the person who filled out the registration — not the attendees themselves. For example, if a parent registers their children for an event, the parent receives the email; the children do not. Keep this in mind when you write your message and choose a registration.

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Choosing Recipients

You choose recipients from the email’s To field, on the Planning Center tab. At the top of the recipient picker are filter chips that let you narrow what you’re browsing:
  • All — search across everything at once
  • Lists — your Planning Center lists (loaded by default)
  • People — individual people (search-only)
  • Registrations — your Planning Center registrations
  • Groups — your Planning Center groups
Lists load automatically when you open the picker. People are search-only — start typing a name to find someone. Groups and Registrations load when you select their chip (scroll to load more), and they also appear in results when you search from All. You can mix recipient types on the same email — for example, a list, a group, and a couple of individually added people. Flowforth de-duplicates across everything so no one receives the email more than once. See Creating and Sending Emails for how filtering and de-duplication work.

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Sending to a Group

When you select a group, the email is sent to the members of that Planning Center group. Subscription status still applies just like any other send: people who are unsubscribed from your organization’s emails or from the email’s category, or who have no email address on file, are excluded. See Manage Subscription Status.

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Sending to a Registration

When you select a registration, you pick a signup, and the email is sent to each registration’s contact.
The registration contact is the person who filled out the registration, which is not necessarily the attendee. A parent who registers their kids is the contact and will receive the email — the kids will not.
As with every send, unsubscribed people and people without an email address are excluded.

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Permissions

Sending to groups and registrations is controlled by two per-member permissions:
  • Send to Planning Center Groups
  • Send to Planning Center Registrations
Both require Emails access at the Manager level (a send-restricted Designer cannot send to groups or registrations). Organization owners always have both. Owners can grant these permissions to members from the Members settings page, and set them as defaults when inviting members or on an auto-join domain.
Members without the matching permission also cannot see an email that is sent to a group or registration — not just create one. Because the recipient list would reveal who is in the group or who registered, these emails are hidden from members who lack access, similar to how protected lists work.
See Roles and Permissions for the full list of member permissions.

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Planning Center Scopes

Sending to groups requires the Groups scope on your Planning Center connection, and sending to registrations requires the Registrations scope.
  • If a scope isn’t connected, the picker hides that section when you’re browsing All.
  • On the dedicated Groups or Registrations chip, owners see a Connect prompt that walks through the expand-connection flow.
Only organization owners can expand the Planning Center connection. Learn more in Planning Center Integration.

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Things to Know

  • Unsubscribes apply. Group and registration sends respect the same organization-wide and per-category unsubscribe rules as any other email.
  • No Church Center announcement. The Church Center notification option requires an email to target exactly one list, so it isn’t available on emails sent to a group or registration.

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Suggested Reading

Need help sending to a group or registration? Contact support@flowforth.co.