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Uploading Files

You can upload files in two ways:
  • Click the Upload button in the top-right corner and select a file from your device
  • Drag and drop a file directly into the asset library or asset browser
Each file can be up to 50 MB. Your organization can store up to 30 GB total.

Managing Assets

Searching and Filtering

Use the search bar and filter options to find assets quickly:
  • Type filter to show only images, documents, or audio files
  • “My uploads only” to see just the files you uploaded
  • Assets are paginated with 20 items per page

Renaming Assets

Right-click on any asset (or click the three dots) and select Rename to change the file name. Right-click on an asset and select Copy Link to get the public URL for the file.

Previewing Assets

Click on an asset in the asset library to see a larger preview. In the asset browser within the email editor, click the eye icon on hover to preview.

Removing Assets

Right-click on an asset (or use the trash icon on hover) and confirm. Because uploaded files are public to anyone with the link, what happens when you remove an asset depends on whether it has already gone out in a sent email:
  • Never sent — the action is labelled Delete. The file is permanently erased from storage and its public link stops working immediately, so the content can no longer be opened by anyone. This is the safe way to take down something you uploaded by mistake or that shouldn’t be public. It also frees up the storage it was using. This can’t be undone.
  • Used in a sent email — the action is labelled Remove. The file is soft-deleted: hidden from your library and no longer counted toward your storage, but kept live at its URL. We can’t erase it, because emails you’ve already delivered link to that URL and removing the file would break them for your recipients.
Removing a sent asset does not make it private — the file stays publicly accessible at its original URL so already-delivered emails keep working. If you accidentally sent an email with something sensitive in it, removing the asset from your library won’t take it offline. Reach out to support@flowforth.co if you need help.

Storage Usage

You can see your current storage usage at the top of the asset library. Each organization can store up to 30 GB of files.

File Access and Security

  • Uploaded files are publicly accessible to anyone with a direct link.
  • This is intentional and follows industry standards for email and web content, which must remain accessible to email clients.
  • Deleting a file that has never been sent erases it from storage and revokes public access right away. A file used in a sent email can’t be taken offline this way, since delivered emails still rely on its link — see Removing Assets.
Do not upload sensitive or private information. This includes personal data, internal documents, or any content you wouldn’t want to be publicly accessible. Once a file has been sent in an email, it stays publicly accessible at its link even after you remove it from your library.

Need help managing your assets? Contact support@flowforth.co.