# Flowforth Help Center

- [Help Center](https://help.flowforth.co/home.md): Welcome to the official Flowforth Help Center. We've put together a few resources to help you get started.
- [Getting Started with Flowforth](https://help.flowforth.co/getting-started.md): Start sending beautiful, targeted emails with Flowforth. Here are the key steps to set up and manage your communication tools.
- [Switching to Flowforth from Mailchimp](https://help.flowforth.co/switch/from-mailchimp.md): Learn how to export your contacts from Mailchimp so you can import them into Flowforth.
- [Creating and Sending Emails](https://help.flowforth.co/emails/creating-an-email.md): Design, customize, and send beautifully styled emails through Flowforth with flexible templates, styling, and scheduling options.
- [Simple Emails](https://help.flowforth.co/emails/simple-emails.md): Send simple, clean emails using a lightweight rich text editor with formatting, links, images, and merge tags.
- [HTML Emails](https://help.flowforth.co/emails/html-emails.md): Create emails with full HTML control using a built-in code editor with live preview, syntax highlighting, and auto-save.
- [Canva Emails](https://help.flowforth.co/emails/canva-emails.md): Create emails from your Canva Email templates with automatic HTML import, image processing, and merge tag conversion.
- [Text Block](https://help.flowforth.co/emails/editor/text-block.md): Add rich text content to your emails with formatting, links, merge tags, and AI Rewrite.
- [Image Block](https://help.flowforth.co/emails/editor/image-block.md): Add images to your emails from your asset library, device, or Unsplash, with full control over sizing, shapes, alignment, and linking.
- [Button Block](https://help.flowforth.co/emails/editor/button-block.md): Add clickable call-to-action buttons to your emails with customizable styles, colors, and link types.
- [Divider Block](https://help.flowforth.co/emails/editor/divider-block.md): Add horizontal dividers or invisible spacers to separate sections of your email.
- [Video Block](https://help.flowforth.co/emails/editor/video-block.md): Add YouTube or Vimeo video thumbnails to your emails that link recipients to the video.
- [Cards Block](https://help.flowforth.co/emails/editor/cards-block.md): Display multiple items in a grid layout with images, titles, descriptions, and buttons.
- [List Block](https://help.flowforth.co/emails/editor/list-block.md): Add a numbered list to your email with titles, rich text descriptions, and optional buttons on each item.
- [Icons Block](https://help.flowforth.co/emails/editor/icons-block.md): Add social media and contact icons with links to your emails.
- [Person Block](https://help.flowforth.co/emails/editor/person-block.md): Display a person's profile with avatar, name, subtitle, and links in your emails.
- [File Download Block](https://help.flowforth.co/emails/editor/file-download-block.md): Add a downloadable file with a title and file icon to your emails.
- [HTML Block](https://help.flowforth.co/emails/editor/html-block.md): Add custom HTML code to your email for advanced customization and embedded content.
- [Chart Block](https://help.flowforth.co/emails/editor/chart-block.md): Add bar, line, and pie charts to your emails for data visualizations like giving updates and attendance trends.
- [Columns and Layouts](https://help.flowforth.co/emails/editor/columns-and-layouts.md): Arrange your email content side by side using column layouts with flexible spacing and mobile-friendly stacking.
- [Elements](https://help.flowforth.co/emails/editor/elements.md): Drag in pre-designed sections and save your own reusable elements to build beautiful emails faster.
- [Link Types](https://help.flowforth.co/emails/editor/link-types.md): Learn about the different link types available in the Flowforth email editor for text, buttons, images, cards, and more.
- [Block Settings](https://help.flowforth.co/emails/editor/block-styles.md): Customize the appearance of individual blocks with backgrounds, spacing, borders, and rounded corners — and control who receives each block.
- [Collaborative Editing](https://help.flowforth.co/emails/editor/collaborative-editing.md): Work on emails together with your team in real time.
- [Version History](https://help.flowforth.co/emails/version-history.md): Browse previous versions of your email and restore an earlier one if you need to.
- [Editor Settings](https://help.flowforth.co/emails/editor/editor-settings.md): Reset the preferences the email editor has remembered on your device.
- [Test Emails](https://help.flowforth.co/emails/test-emails.md): Preview and proof your emails by sending test emails to yourself or your team before sending to your audience.
- [Email Styles](https://help.flowforth.co/emails/email-styles.md): Customize the look and feel of your emails with global styles, block defaults, and color tools.
- [Using Merge Tags](https://help.flowforth.co/emails/merge-tags.md): Learn how to personalize your emails in Flowforth using merge tags for dynamic content.
- [Custom Fonts in Email](https://help.flowforth.co/emails/custom-fonts.md): Understand how fonts work across email clients, which fonts are safe to use, and why custom or web fonts may not display as expected.
- [AI Features](https://help.flowforth.co/emails/ai-features.md): Use AI to help generate subject lines and clean up text in your emails.
- [Creating and Using Email Templates](https://help.flowforth.co/emails/email-templates.md): Save time by creating reusable email templates in Flowforth. Learn how to create, save, and apply templates.
- [Editing Your Default Email Footer](https://help.flowforth.co/emails/default-footer.md): Customize your default footer so you don’t have to recreate it every time you send a new email.
- [Searching Your Emails](https://help.flowforth.co/emails/searching-emails.md): Find emails by name, subject, and the content of emails you've sent — all from one search.
- [Sending to Groups & Registrations](https://help.flowforth.co/emails/sending-to-groups-and-registrations.md): Send emails to the members of a Planning Center group or to the people who filled out a registration, alongside your lists and individual people.
- [Organizing Emails and Templates with Folders](https://help.flowforth.co/emails/email-folders.md): Create folders to organize your emails and templates by topic, ministry, or any system that works for your team.
- [Archiving Emails vs. Hiding from Global Metrics](https://help.flowforth.co/emails/archiving-and-global-metrics.md): Learn the difference between archiving an email and hiding it from global metrics, and when to use each.
- [Internal Names vs. Subjects](https://help.flowforth.co/emails/internal-names-vs-subjects.md): Understand the difference between an email's internal name and its subject line.
- [Replicating Emails](https://help.flowforth.co/emails/duplicate-and-replicate-emails.md): Quickly reuse a past email with all its content, style, and settings by replicating it in Flowforth.
- [Printing Emails](https://help.flowforth.co/emails/printing-emails.md): Print an email on paper with control over paper size, ink, links, and what's included.
- [Sharing Emails via Web Link](https://help.flowforth.co/emails/sharing-emails.md): Learn how to share your sent emails with a public web link.
- [Sharing an Email Before It's Sent](https://help.flowforth.co/emails/sharing-before-send.md): Make a draft or scheduled email viewable at its public link before you send it, so others can preview it.
- [Owner Email Copies](https://help.flowforth.co/emails/owner-email-copies.md): Get a copy of every bulk email your organization sends delivered straight to your own inbox.
- [Requesting Approval to Send an Email](https://help.flowforth.co/emails/requesting-send-approval.md): If you can design emails but not send them, ask a teammate with sending access to approve and send your email for you.
- [Approving Email Send Requests](https://help.flowforth.co/emails/approving-send-requests.md): Review and approve (or decline) emails that teammates without sending access have asked you to send.
- [Canceling a Scheduled Email](https://help.flowforth.co/emails/cancelling-a-scheduled-email.md): Learn how to cancel an email that’s been scheduled for future sending in Flowforth.
- [Church Center Notifications](https://help.flowforth.co/emails/church-center-announcements.md): Send a Church Center notification when you send an email, so your people see it in the Church Center app.
- [Publishing Announcements](https://help.flowforth.co/emails/publishing-announcements.md): Post an announcement to Church Center through Planning Center Publishing when you send an email.
- [Understanding Email Metrics and Statuses](https://help.flowforth.co/emails/email-metrics.md): Learn how Flowforth tracks your email performance and what each metric and status means.
- [Registration Stats](https://help.flowforth.co/emails/registration-stats.md): See who registered from your email for a Planning Center registration, and whether they clicked the link first.
- [Group Stats](https://help.flowforth.co/emails/group-stats.md): See who joined a Planning Center group from your email, and whether they clicked the link first.
- [Exporting Email Recipients](https://help.flowforth.co/emails/exporting-recipients.md): Download a CSV of all recipients for a sent email, including delivery statuses and engagement data.
- [What are open rates and how do they work?](https://help.flowforth.co/emails/open-rates-explained.md): Learn how email open rates are tracked, why they aren’t always reliable, and what metrics matter more.
- [Understanding Email Bounces](https://help.flowforth.co/emails/bounce-types.md): Learn about the different types of email bounces and how Flowforth handles them.
- [Viewing Your Email Usage](https://help.flowforth.co/emails/view-email-usage.md): See how many emails you've sent and how many remain in your current billing cycle.
- [Why Didn't Someone Receive My Email?](https://help.flowforth.co/emails/not-received.md): Troubleshoot why a person on your list didn't receive your email.
- [Why Aren't Links Working in My Email?](https://help.flowforth.co/emails/links-not-working.md): Troubleshoot why links in a sent email aren't working for some recipients, and how link tracking can be involved.
- [Why are my emails going to people's spam folders?](https://help.flowforth.co/emails/emails-going-to-spam.md): Explore common reasons your emails may land in the spam folder, even with Flowforth’s built-in protections.
- [Why Are My Emails Going to the Promotions Tab?](https://help.flowforth.co/emails/emails-going-to-promotions.md): Understand why Gmail may deliver your emails to the Promotions tab instead of the Primary inbox, and what your recipients can do about it.
- [Automations Overview](https://help.flowforth.co/automations/overview.md): Send the right email at the right time, automatically, based on activity in Planning Center or on a schedule you choose.
- [Creating an Automation](https://help.flowforth.co/automations/creating-an-automation.md): Create a new automation, give it a name, and get familiar with the builder.
- [Triggers](https://help.flowforth.co/automations/triggers/overview.md): The trigger decides who enters an automation and when. Choose from list activity, form submissions, a schedule, or manual runs.
- [List Triggers](https://help.flowforth.co/automations/triggers/list-triggers.md): Start an automation when a person is added to or removed from a Planning Center list.
- [Form Submission Trigger](https://help.flowforth.co/automations/triggers/form-submission.md): Start an automation the moment someone submits a Planning Center form.
- [Scheduled Triggers (Weekly & Monthly)](https://help.flowforth.co/automations/triggers/scheduled.md): Send an automation to a whole list on a recurring weekly or monthly schedule.
- [Manual Trigger](https://help.flowforth.co/automations/triggers/manual.md): Build an automation with no automatic trigger and run it on demand for exactly the people you choose.
- [The Automation Builder](https://help.flowforth.co/automations/builder/overview.md): Build your automation by dragging steps from the sidebar onto a visual canvas — add, edit, reorder, duplicate, and remove steps.
- [Wait Step](https://help.flowforth.co/automations/builder/wait.md): Pause an automation before the next step runs — for a set duration or until a specific day of the week.
- [Wait Until on List Step](https://help.flowforth.co/automations/builder/wait-until.md): Hold a person at a step until they join a Planning Center list, checked once a day.
- [Send Email Step](https://help.flowforth.co/automations/builder/send-email.md): Send an email from one of your templates as part of an automation.
- [Send Church Center Notification Step](https://help.flowforth.co/automations/builder/church-center-notification.md): Send a push notification to the Church Center app as part of an automation.
- [If / Else Conditions](https://help.flowforth.co/automations/builder/if-else.md): Branch your automation into two paths based on whether a person is in a Planning Center list.
- [End Automation Step](https://help.flowforth.co/automations/builder/end-automation.md): Stop an automation at a specific point for anyone who reaches it.
- [Running an Automation Manually](https://help.flowforth.co/automations/managing/running-manually.md): Start any automation on demand with Run now, for a whole list or for specific people.
- [Allow Repeat](https://help.flowforth.co/automations/managing/allow-repeat.md): Control whether people can go through an automation more than once.
- [Activating & Editing Automations](https://help.flowforth.co/automations/managing/editing-and-activation.md): Turn automations on, and edit them safely even while people are moving through.
- [Monitoring Automation Progress](https://help.flowforth.co/automations/managing/monitoring.md): See who's in an automation, where they are, and cancel runs when you need to.
- [Retrying & Resuming Runs](https://help.flowforth.co/automations/managing/retrying-runs.md): Re-run a failed or canceled automation from where someone left off — or from a step you pick.
- [Managing Email Categories](https://help.flowforth.co/emails/email-categories.md): Create and manage email categories to help your audience choose the types of emails they want to receive.
- [Understanding Recipients vs. Categories](https://help.flowforth.co/emails/recipients-vs-categories.md): Learn the difference between recipients and categories in Flowforth and how each one affects email sending and preferences.
- [Public Category Pages](https://help.flowforth.co/emails/public-category-pages.md): Share a public page of all sent emails in a category, or link directly to the latest email.
- [Category RSS Feeds](https://help.flowforth.co/emails/rss-feeds.md): Give people a way to follow an email category with any RSS reader.
- [Creating and Managing Link Pages](https://help.flowforth.co/links/link-pages.md): Build and customize public link-in-bio pages to organize important URLs for your church community.
- [Creating and Managing QR Codes](https://help.flowforth.co/links/qr-codes.md): Create trackable and static QR codes for links, files, Planning Center, WiFi, and more.
- [Person Detail Page](https://help.flowforth.co/people/person-details.md): View a person's email history, automation enrollments, and contact details.
- [Adding Contacts and People](https://help.flowforth.co/people/adding-people.md): Learn how to add and manage people in Flowforth using Planning Center, a signup form, or CSV import.
- [Signup Forms](https://help.flowforth.co/people/signup-forms.md): Collect new subscribers with a Planning Center form — share a public signup link, embed the form on your website, and have every submission flow straight into Planning Center People.
- [Understanding Subscription Statuses](https://help.flowforth.co/people/subscription-types.md): Learn what each subscription status means in Flowforth and how it affects email delivery.
- [Managing Email Preferences and Unsubscribes](https://help.flowforth.co/people/manage-subscription-status.md): Learn how recipients manage their email settings and how you can help troubleshoot subscription issues in Flowforth.
- [The Email Preference Center](https://help.flowforth.co/people/email-preference-center.md): What recipients can do on the preference page linked in your email footers.
- [Importing People via CSV](https://help.flowforth.co/people/importing-people.md): Upload contacts from another platform to Flowforth using CSV files.
- [Exporting People](https://help.flowforth.co/people/exporting-people.md): Download a CSV of all people in your organization from the People table.
- [Shared Email Addresses](https://help.flowforth.co/people/shared-email-addresses.md): Learn how Flowforth handles multiple people who share the same email address.
- [Flowforth-Only Email Addresses](https://help.flowforth.co/people/flowforth-only-email.md): Send Flowforth emails to a different address than what's stored in Planning Center.
- [People Feed](https://help.flowforth.co/people/feed.md): View a real-time stream of unsubscribes, category unsubscribes, bounces, cleaned, and suppressed contacts across your organization.
- [Home Dashboard](https://help.flowforth.co/dashboard/overview.md): Get a quick overview of your email performance and recent activity.
- [Filtering Tables](https://help.flowforth.co/tables/filtering.md): Learn how to use filters to narrow down the data shown in tables across Flowforth.
- [Asset Library](https://help.flowforth.co/organization/assets-and-storage.md): Upload, organize, and manage images, documents, and audio files used across Flowforth.
- [GIF Generator](https://help.flowforth.co/organization/gif-generator.md): Create GIFs from a series of images directly in Flowforth.
- [Planning Center Integration](https://help.flowforth.co/integrations/planning-center/overview.md): Learn how Flowforth integrates with Planning Center, including list syncing and visibility settings.
- [Importing Content from Planning Center](https://help.flowforth.co/integrations/planning-center/importing-content.md): Pull groups, registrations, events, and announcements from Planning Center directly into your email with a click or drag.
- [Linking to Planning Center Content](https://help.flowforth.co/integrations/planning-center/linking-to-content.md): Link directly to Planning Center content from buttons, images, cards, and more in your Flowforth emails.
- [Planning Center Says a Connection Already Exists](https://help.flowforth.co/integrations/planning-center/connection-already-exists.md): What to do when you can't connect to Planning Center because a connection already exists.
- [Missing Lists from Planning Center](https://help.flowforth.co/emails/list-not-showing.md): Learn what to do if a list you created in Planning Center is not showing up in Flowforth.
- [Canva Integration](https://help.flowforth.co/integrations/canva.md): Connect your Canva account to Flowforth to browse designs, import assets, and create emails from Canva templates.
- [Unsplash](https://help.flowforth.co/integrations/unsplash.md): Browse and use free, high-quality images from Unsplash in your emails and content.
- [Logging In to Flowforth](https://help.flowforth.co/account/sign-in-methods.md): Sign In with Google or with email.
- [Update Your Email Address](https://help.flowforth.co/account/update-email.md): Change the email address you use to login to Flowforth.
- [Updating Your Account Details and Preferences](https://help.flowforth.co/account/details-and-preferences.md): Change your name, theme, and communication preferences.
- [Delete Your Account](https://help.flowforth.co/account/delete.md): We're sad to see you go.
- [Update the address, name, and primary email of your organization](https://help.flowforth.co/organization/update-organization-details.md): Learn how to keep your organization's details up to date and why it matters.
- [Updating Your Branding and Brand Colors](https://help.flowforth.co/organization/branding.md): Add organization colors to use throughout Flowforth.
- [Unsubscribe Page](https://help.flowforth.co/organization/unsubscribe-page.md): Customize the unsubscribe and email preferences page your recipients see.
- [Delete Your Organization](https://help.flowforth.co/organization/delete.md): We're sad to see you go. Here's how you can delete your organization.
- [Roles and Permissions](https://help.flowforth.co/organization/roles-and-permissions.md): Understand owner and member roles and control what each person can access in Flowforth.
- [Manage and Invite Members](https://help.flowforth.co/organization/manage-and-invite-members.md): Invite other owners and members from your church to join your organization.
- [List Permissions](https://help.flowforth.co/organization/list-permissions.md): Control who can see and send to your Planning Center lists in Flowforth.
- [Auto-Join Domains](https://help.flowforth.co/organization/auto-join-domains.md): Allow people with a matching email domain to automatically join your organization when they sign up for Flowforth.
- [Teams](https://help.flowforth.co/organization/teams.md): Create teams to organize your members and manage list and folder access.
- [Subscribe to Flowforth](https://help.flowforth.co/billing/subscribing-to-flowforth.md): Subscribe to a paid plan to increase your sending limit.
- [Viewing and Downloading Invoices](https://help.flowforth.co/billing/get-an-invoice.md): Get a recent invoice or receipt.
- [Update Your Billing Information](https://help.flowforth.co/billing/update-billing-information.md): Update your card details or billing information.
- [Changing Your Plan](https://help.flowforth.co/billing/changing-your-plan.md): Upgrade or downgrade your plan as needed.
- [Bonus Sends](https://help.flowforth.co/billing/bonus-sends.md): Purchase extra email sends for busier seasons without upgrading your plan.
- [Cancel Your Paid Subscription](https://help.flowforth.co/billing/cancelling-your-subscription.md): Cancel your paid plan.
- [A Fair Refund Policy](https://help.flowforth.co/billing/refunds.md): Flowforth Refund Policy.
- [Adding and Managing Your Domains](https://help.flowforth.co/domains/manage-domains.md): Learn how to add your custom domain to Flowforth so you can send authenticated emails from your domain.
- [Setting Up Your Content Domain](https://help.flowforth.co/domains/content-domain.md): Set up a content subdomain so you can share public pages, link pages, and RSS feeds.
- [Avoiding Conflicts with Existing MX Records](https://help.flowforth.co/domains/mx-record-conflicts.md): Learn how to set up your Flowforth MX record without interfering with your existing email provider like Gmail or Outlook.
- [DNS Setup Guides](https://help.flowforth.co/domains/guides.md): Step-by-step DNS setup guides for popular domain providers to help you verify your domain with Flowforth.
- [Adding DNS Records in Bluehost](https://help.flowforth.co/domains/bluehost.md): Step-by-step guide to adding your Flowforth DNS records in Bluehost so you can send emails from your domain.
- [Adding DNS Records in Cloudflare](https://help.flowforth.co/domains/cloudflare.md): Step-by-step guide to adding your Flowforth DNS records in Cloudflare so you can send emails from your domain.
- [Adding DNS Records in DreamHost](https://help.flowforth.co/domains/dreamhost.md): Step-by-step guide to adding your Flowforth DNS records in DreamHost so you can send emails from your domain.
- [Adding DNS Records in GoDaddy](https://help.flowforth.co/domains/godaddy.md): Step-by-step guide to adding your Flowforth DNS records in GoDaddy so you can send emails from your domain.
- [Adding DNS Records in IONOS](https://help.flowforth.co/domains/ionos.md): Step-by-step guide to adding your Flowforth DNS records in IONOS so you can send emails from your domain.
- [Adding DNS Records in Namecheap](https://help.flowforth.co/domains/namecheap.md): Step-by-step guide to adding your Flowforth DNS records in Namecheap so you can send emails from your domain.
- [Adding DNS Records in Network Solutions](https://help.flowforth.co/domains/networksolutions.md): Step-by-step guide to adding your Flowforth DNS records in Network Solutions so you can send emails from your domain.
- [Adding DNS Records in Oncord](https://help.flowforth.co/domains/oncord.md): Step-by-step guide to adding your Flowforth DNS records in Oncord so you can send emails from your domain.
- [Adding DNS Records in Squarespace](https://help.flowforth.co/domains/squarespace.md): Step-by-step guide to adding your Flowforth DNS records in Squarespace so you can send emails from your domain.
- [Using a Wix Domain with Flowforth](https://help.flowforth.co/domains/wix.md): Wix nameservers don't support MX records on subdomains, so Flowforth can't verify a domain hosted on Wix DNS. Here are your options.
- [Changelog](https://help.flowforth.co/changelog.md): Keep track of changes and updates.
- [Video Guides](https://help.flowforth.co/videos/overview.md): Watch step-by-step video tutorials to help you get the most out of Flowforth.
- [Getting Started with Flowforth](https://help.flowforth.co/videos/getting-started.md): An overview of how to get started with Flowforth.
- [Planning Center Integration](https://help.flowforth.co/videos/planning-center-integration.md): Learn how Flowforth integrates with Planning Center.
- [Importing Content from Planning Center](https://help.flowforth.co/videos/importing-content-from-pco.md): Learn how to import groups, registrations, events, and announcements from Planning Center into your emails.
- [Linking to Planning Center Content](https://help.flowforth.co/videos/linking-to-pco-content.md): Learn how to link to Planning Center content from your Flowforth emails.
- [DNS Setup](https://help.flowforth.co/videos/dns-setup.md): Learn how to set up DNS records for your domain in Flowforth.
- [Importing People via CSV](https://help.flowforth.co/videos/importing-people.md): Learn how to import contacts into Flowforth using CSV files.
- [Canva Integration](https://help.flowforth.co/videos/canva-integration.md): Learn how to use the Canva integration in Flowforth.