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The People Feed gives you a centralized view of all unsubscribe, bounce, cleaned, and suppressed activity across your organization. You can access it from the People section by clicking Feed, or from the Recent Email Activity card on your dashboard.
The feed — and its export — needs people access and email access. Every row is email activity about a person, so both halves are required. Members with only one of the two see “You need people and emails access to view the feed.”

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What the Feed Shows

Each entry in the feed includes:
  • The person’s name (linked to their profile) and email address
  • The event type:
    • Unsubscribed - the person unsubscribed from all emails
    • Category Unsubscribe - the person unsubscribed from a specific email category
    • Bounced - the email bounced back from the address
    • Cleaned - the address was removed from sending (for example, after repeated bounces)
    • Suppressed - the address is being held back from sending
  • The email subject or automation name that triggered the event
  • The category name if it was a category unsubscribe
  • A relative timestamp (e.g., “2 hours ago”)
Unsubscribe events also show the reason and comment the person gave on the unsubscribe page, quoted under the entry — for example, “Too many emails — got 3 today”. Nothing appears when they skipped the question. See Unsubscribe Page for how to set up the reasons you offer. For bounce events, you can click Details to see diagnostic information about why the email bounced, including the bounce type and message. Cleaned and suppressed entries show the reason the address reached that status when one is available, in plain language — for example Suppressed after a hard bounce, Suppressed after a spam complaint, or On the suppression list. Events are grouped under a heading for each day, with that day’s event count on the right. The count appears once the whole day has loaded, so it’s never an undercount while you’re still scrolling.
Cleaned and suppressed reflect an address’s current status rather than a one-time event. If an address is later resubscribed, it leaves the feed. These entries appear ordered by when the address last reached that status.

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Filtering the Feed

You can filter the feed by:
  • Event type - Show all events, or filter to just unsubscribes, category unsubscribes, bounces, cleaned, or suppressed contacts
  • Date range - Select a start and end date to narrow results to a specific time period
Click Clear All to reset your filters.

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Exporting the Feed

Click Export in the feed’s toolbar to download the feed as a CSV. The Export feed dialog asks for two things:
  • Events — starts from the feed’s current event-type filter. Changing it here only affects the export.
  • Date range — pick Last 30 days, Last 90 days, Last 6 months, Last 12 months, or Custom range to choose your own start and end dates.
A date range is required, and one export can cover at most one year at a time. If you pick a wider range, the dialog tells you before you export. Each file holds up to 10,000 events, newest first. If your range has more than that, the CSV still downloads and Flowforth warns you that only the most recent events were included — narrow the date range to get the rest. The CSV has one row per event, with these columns — Reason and Feedback are separate, so you can sort or pivot on the reason someone picked without their comment getting in the way:
Entries in the feed link directly to related pages:
  • Click a person’s name to go to their person page
  • Click an email subject to go to that email’s detail page
  • Click an automation name to go to that automation