| Archive | Hide from Global Metrics | |
|---|---|---|
| What it affects | Your emails table | Your home dashboard totals |
| Individual email metrics | Still available | Still available |
| Available for | Sent, draft, and failed emails | Sent emails only |
| Reversible? | Yes — unarchive anytime | Yes — show in metrics again anytime |
Neither option deletes an email. Content, recipient data, and per-email stats all remain available.
When to Use Each
Archive when you want to clear sent or draft emails from your main emails list. This keeps the table focused on what your team is actively working on. Hide from global metrics when a sent email would skew your organization-wide stats — for example, a test send, an internal announcement, or a one-off email with unusual engagement. The email stays in your list and you can still view its individual metrics, but it won’t count toward the totals on your dashboard.Archiving Emails
Archiving hides an email from the default emails table view. Archived emails are not deleted — you can open, replicate, or unarchive them at any time.What Can Be Archived
- Sent
- Draft
- Failed
Archiving is also different from folders. Folders organize emails into groups; archiving hides them from the default table. You can use both together.
Archive a Single Email
From the emails table:- Go to the Emails page.
- Click the three dots (⋯) next to the email.
- Select Archive.
- Open the email.
- Click the three dots (⋯) menu in the top right.
- Select Archive.
Archive Multiple Emails
- Go to the Emails page.
- Select one or more emails using the checkboxes.
- Click Archive in the action bar at the bottom of the screen.
- Confirm in the popup.
View Archived Emails
By default, the emails table shows only active emails. To find archived ones:- Go to the Emails page.
- Click the filter icon in the toolbar.
- Add the Archived filter and choose Archived or All.
Unarchive an Email
- Use the Archived filter to find the email, or set the filter to All.
- Click the three dots (⋯) and select Unarchive.
Hiding from Global Metrics
Hiding an email removes it from your organization’s global metrics on the home dashboard — totals like emails sent, open rate, click rate, and unsubscribes. The email’s own metrics page is unchanged. This option is only available for sent emails.Hide a Sent Email
From the emails table:- Go to the Emails page.
- Click the three dots (⋯) next to the sent email.
- Select Hide from Global Metrics.
- Confirm in the popup.
- Open the sent email.
- Click the three dots (⋯) menu in the top right.
- Select Hide from Global Metrics.
- Confirm in the popup.
Show an Email in Global Metrics Again
Follow the same steps and select Show in Global Metrics. The email will be included in your dashboard totals again.Need help deciding which option to use? Contact support@flowforth.co.