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Folders let you organize your emails and templates into groups that make sense for your team. Whether you want to sort by ministry, event, season, or any other system, folders keep things tidy as your library grows. Both emails and templates support folders, though they work slightly differently. Email folders support nesting, while template folders are a flat list.

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Email Folders

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Creating a Folder

  1. Go to Emails and click the New Folder button next to the New Email button.
  2. Enter a folder name (up to 60 characters).
  3. Optionally choose a color to make the folder easy to identify at a glance.
  4. Optionally assign the folder to a team to restrict who can see it (see Team Folders below).
  5. Click Create.
Your new folder will appear in the emails table alongside your emails.
You can also create folders from inside an existing folder to create nested folders.

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Nested Folders

Email folders can be nested as deep as you need, so you can build a hierarchy that fits your organization. For example:
  • Kids Ministry
    • Weekly Updates
    • Events
  • Student Ministry
    • Weekly Updates
To create a nested folder, navigate into a folder first, then click New Folder. Click on any folder in the emails table to open it. A breadcrumb trail will appear at the top showing your current location in the folder hierarchy. Click any breadcrumb to jump back to that level.
Folders are hidden when searching emails. Your search will look across all emails regardless of folder.

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Moving Emails to a Folder

  1. In the emails table, select one or more emails using the checkboxes.
  2. Click the Move button that appears in the action bar at the bottom of the screen.
  3. Browse or navigate through your folder tree and select a destination folder.
  4. Click Move to confirm.
To move emails back out of a folder, select them and choose All Emails (no folder) as the destination. With emails selected, you can also press M on your keyboard to open the move dialog without clicking the action bar. You can also choose a folder when duplicating an email or saving an email as a template.

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Template Folders

Template folders work just like email folders, but are a flat list only.
Template folders cannot be nested. If you need to organize templates further, use descriptive folder names to group related templates together.

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Creating a Template Folder

  1. Go to Emails > Templates and click the New Folder button.
  2. Enter a folder name (up to 60 characters).
  3. Optionally choose a color.
  4. Click Create.

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Moving Templates to a Folder

  1. In the templates table, select one or more templates using the checkboxes.
  2. Click the Move button that appears in the action bar at the bottom of the screen.
  3. Select a destination folder.
  4. Click Move to confirm.
You can also choose a folder when duplicating a template or creating a new template from an email.

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Folder Colors

Each folder (email or template) can have a color to help you visually distinguish between different types of content. There are 10 colors to choose from: red, orange, yellow, green, teal, blue, purple, pink, gray, and black. You can set a color when creating a folder or change it later by clicking the folder name at the top of the page when viewing a folder.

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Team Folders

You can restrict access to a top-level email folder by assigning it to a team. When a folder has a team assigned, only organization owners and members of that team can see emails inside it.
  • Only top-level folders can be assigned to a team. Subfolders automatically inherit the permissions of their parent folder.
  • Folders without a team assignment remain visible to everyone with email access.
  • You can see which folders are assigned to a team from the Access tab on the team’s detail page in Settings.
To assign a team when creating a folder, select a team from the Team field in the new folder form. To assign or change a team on an existing folder, right-click the folder and select Edit.

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Organizing by Campus or Ministry

Many organizations want to group email folders by campus or ministry area, sometimes with separate teams for each group (e.g. Kids vs. Students). There are two approaches that work well with how folder permissions are set up today.

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Nested folders (one team for the whole area)

Use nested folders when everyone on the same team should see everything in that area. Assign the team to the top-level folder. All subfolders inherit that team’s access. Example — one campus team manages all ministry emails:
  • Downtown Campus (assigned to Downtown Campus team)
    • Kids
    • Students
    • Adults
Kids, Students, and Adults are for organization only. Anyone on the Downtown Campus team can see all emails in the tree.

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Flat folders with naming (different teams per branch)

Use separate top-level folders when different teams need access to different parts of the same campus or ministry area. Only top-level folders can be assigned to a team, so each team needs its own root folder. Use a consistent naming prefix so related folders stay grouped in the list. Shared colors can also help visually tie folders together. Example — separate teams for Kids and Students at the same campus:
  • Downtown — Kids (assigned to Kids team)
  • Downtown — Students (assigned to Students team)
Each team only sees its own folder. Organization owners always have access to everything.

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Editing a Folder

Right-click on any folder in the emails table to open a context menu with edit options. From here you can:
  • Rename the folder
  • Change the color
  • Assign or change the team (top-level folders only)
  • Delete the folder
You can also click the folder name at the top of the page when viewing a folder to rename, recolor, or delete it.

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Deleting a Folder

When you delete a folder:
  • All emails or templates inside the folder are moved to the parent folder (or back to the root if it’s a top-level folder).
  • For email folders, all subfolders are also moved to the parent folder.
  • No emails or templates are deleted, only the folder itself is removed.
To delete a folder, right-click it in the table and select Delete, or click the folder name at the top of the page when viewing the folder.
Folders are a simple way to keep your emails and templates organized as your team sends more content. Need help? Contact support@flowforth.co.