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Teammates with the Designer email permission level can build emails but not send them. Instead, they ask someone with sending access — a Manager or an owner — to approve and send on their behalf. This page covers how to respond to those requests.
Anyone with sending access can approve a request, not only the specific person it was sent to. That way a request never gets stuck if the person originally asked is away.

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When Someone Requests Your Approval

When a teammate requests your approval, you’ll get an email notification with a link to the email. Opening the email’s page shows a banner at the top with the request, who it’s from, and any message they left. You can also reach it directly — the request appears on the email’s page for anyone with sending access in your organization.

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Approving

  1. Open the email from the notification (or from your emails list).
  2. Review the content, recipients, from address, and subject in the banner and on the page.
  3. Click Approve & Send — or Approve & Schedule if the requester set a send time.
That’s it. Approving sends the email immediately (or schedules it for the time the requester chose). The requester is notified that you approved it.
The sent email is attributed to both of you: the person who built and requested it is recorded as the sender, and you’re recorded as the approver. Hover the info icon on the sent email’s page to see both.

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Declining

If the email isn’t ready to go out:
  1. Click Decline in the banner.
  2. Optionally add a reason so the requester knows what to change.
  3. Confirm.
Declining leaves the email as a draft. The requester is notified, sees your reason, and can make changes and request approval again.

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What You’re Approving

Approving performs the send exactly as if you’d sent it yourself — the same recipient filtering, subscription and unsubscribe handling, and sending limits apply. Approve only when you’re comfortable the email is ready for its full audience.
Once you approve and the email begins sending, it can’t be stopped — just like sending an email directly. If it was scheduled, it can still be canceled before the send time.

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Suggested Reading

Questions about approving send requests? Reach out to support@flowforth.co.