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Owners can opt in to receive a copy of every bulk email your organization sends, delivered to their own inbox. It’s an easy way to see exactly what your congregation received — in a real inbox, in a real email app — without opening Flowforth.
Only organization owners can receive email copies, and the setting is off by default for everyone.

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Turning it on

1

Open the Members settings

Go to Settings from the sidebar, then click Members.
2

Open Manage Permissions

Click the ⋯ next to the person’s name and choose Manage Permissions.
3

Make sure their role is Owner

The Email copies section only appears for the Owner role.
4

Check the box

Under Email copies, check Send a copy of every email to this person’s inbox, then click Save.
You can turn this on for yourself. Open Manage Permissions on your own row — your role is locked, but the Email copies checkbox is editable — so even an organization with a single owner can opt itself in.
If you change an owner to a Member, email copies are turned off automatically, since only owners can receive them. Learn more in Roles and Permissions.

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What a copy looks like

The copy is the same email your recipients got, sent from the campaign’s own from name and address, with a few deliberate differences.

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The subject line

The subject is the email’s subject with [Copy] in front of it — for example, [Copy] This Sunday at Grace Church. If your subject line contains merge tags, they are left unfilled in the copy. That’s on purpose: each real recipient received their own personalized subject, and showing the raw tag makes it obvious the subject was personalized rather than sent to everyone exactly as you see it.

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The banner

A banner at the top of the copy reads “You’re receiving a copy of this email” and summarizes the send: The banner also includes a View this email in Flowforth link that opens the sent email’s page, where you can see its full metrics.
Sent at in the banner is shown in UTC, not your organization’s timezone.

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The body

The email body is the real, final version of your email, with two adjustments:
  • Merge tags are filled in with sample data, so you see a realistic version of what a recipient read instead of raw tags.
  • Unsubscribe, preference, and view-in-browser links are disabled. Clicking them does nothing, so you can’t accidentally unsubscribe a real person or change someone’s preferences from your copy.

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When copies are sent

A copy goes out for every bulk email campaign that sends to at least one recipient, including: Copies are not sent for:
  • Test emails
  • Automation emails
  • Resends and retries of an individual recipient
Owner copies arrive after a campaign is already out the door, so they’re a record — not a proofreading step. To check an email before it sends, use a test email or share it for review.

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What copies don’t affect

Owner copies are intentionally invisible to the rest of Flowforth:
  • They don’t count against your plan’s send limit.
  • They never appear in the email’s metrics and can’t change its open, click, bounce, or unsubscribe rates. The people in your reports are your actual recipients, and only them.
  • If a copy fails to deliver for any reason, it has no effect on the real send — your congregation still receives the email normally.

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Suggested Reading

Need help with owner email copies? Contact support@flowforth.co.