Before starting, make sure you’ve already added your domain in Flowforth. You’ll need the DNS record values shown on the domain settings page.
Open DNS Settings in Cloudflare
- Log in to your Cloudflare account
- Select your domain
- Go to DNS → Records
Add the MX Record
Click Add record:- Set the Type to
MX - Enter the name from Flowforth (e.g.,
send) in the Name field - Copy the MX Value from Flowforth into the Mail Server field
- Set the Priority to
10 - Use the default
Autofor TTL - Click Save
Cloudflare automatically appends your domain to the Name field. Enter only the subdomain portion — for example, type
send instead of send.example.com.Add the SPF Record (TXT)
Click Add record:- Set the Type to
TXT - Enter the name from Flowforth (e.g.,
send) in the Name field - Copy the TXT Value from Flowforth into the Content field
- Use the default
Autofor TTL - Click Save
Cloudflare automatically appends your domain to the Name field. Enter only the subdomain portion — for example, type
send instead of send.example.com.Add the DKIM Record (TXT)
Click Add record:- Set the Type to
TXT - Enter the DKIM name from Flowforth (e.g.,
resend._domainkey) in the Name field - Copy the DKIM Value from Flowforth into the Content field
- Use the default
Autofor TTL - Click Save
Cloudflare automatically appends your domain to the Name field. Enter only
resend._domainkey instead of resend._domainkey.example.com.Add the DMARC Record (TXT)
While not strictly required, adding a DMARC record is highly recommended. It improves deliverability and protects your domain’s reputation.If your domain already has a DMARC record, you do not need to add another one. You can check by looking for an existing
TXT record with the name _dmarc in your Cloudflare DNS records.- Set the Type to
TXT - Enter the DMARC name from Flowforth (e.g.,
_dmarc) in the Name field - Copy the DMARC Value from Flowforth into the Content field
- Use the default
Autofor TTL - Click Save
Add the Tracking Records (Optional)
If you enabled click tracking or open tracking when adding your domain in Flowforth, you’ll need to add these two additional records. You can also enable tracking later from the domain detail page in Flowforth — the records will appear in your DNS table when tracking is turned on.CNAME Record (Tracking)
Click Add record:- Set the Type to
CNAME - Enter
linksin the Name field - Enter
links1.resend-dns.comin the Target field - Click the Proxy status toggle so it reads DNS only and the cloud icon turns grey
- Use the default
Autofor TTL - Click Save
Already saved it with the orange cloud on? Go to DNS → Records, click Edit on the
links record, click the cloud icon so it turns grey (DNS only), and click Save. No other change is needed.
To confirm the record is published correctly, look it up:
links1.resend-dns.com. If it comes back empty, or a plain dig links.example.com +short returns IP addresses such as 104.21.x.x or 172.67.x.x, the record is still proxied.
CAA Record (Tracking)
A CAA record lists the certificate authorities allowed to issue certificates for your domain. The certificate for your tracking subdomain is issued by Amazon, so Amazon has to be on that list. First, check whether your domain already has CAA records. In DNS → Records, filter by typeCAA, or run:
- No CAA records (most domains). Skip this record entirely. With no CAA records published, any certificate authority may issue, and Amazon is already allowed. Adding one now would only create a way for future certificates — including your website’s — to be blocked.
- You do have CAA records. Amazon is currently locked out, and the tracking certificate can’t be issued until you allow it. Add the record below.
- Set the Type to
CAA - Enter
@in the Name field (this covers your root domain and its subdomains) - Leave Flags set to
0 - Set the Tag to
Only allow specific hostnames - Enter
amazon.com— and nothing else — in the CA domain name field - Use the default
Autofor TTL - Click Save
Check the published record with
dig example.com CAA +short. Every line should look like 0 issue "amazon.com" — a single hostname in quotes, with no nested quotes and no repeated issue. One of the lines must be amazon.com.
Verify in Flowforth
Once all records are added in Cloudflare, go back to your domain in Settings → Domains and click the “Records Added” button. Flowforth will check your DNS records and verify the setup in the background.DNS changes can take anywhere from a few minutes to several hours to propagate. If verification doesn’t succeed right away, wait and try again later.
Troubleshooting
- Verification failed: Double-check the records you added in Cloudflare for copy/paste errors. Make sure you’re using only the subdomain portion in the Name field (e.g.,
sendnotsend.example.com). - DKIM and SPF verify, but the tracking records don’t: This is almost always one of two things — the
linksrecord is proxied, or a CAA record is blocking Amazon. Confirmdig links.example.com CNAME +shortreturnslinks1.resend-dns.com(not empty, and not a Cloudflare IP), and thatdig example.com CAA +shorteither returns nothing at all or includes a well-formed0 issue "amazon.com"line. - A CAA record that looks wrong: If
dig example.com CAA +shortshows a value with quotes inside quotes, such as0 issue "0 issue \"amazon.com\"", the full record string was pasted into Cloudflare’s CA domain name field. Edit that record and set the value to justamazon.com. - Priority conflict: If priority
10is already in use on another MX record, use a different value like20or30. - Still not verifying after 72 hours: Contact support@flowforth.co and we’ll help you debug the issue.
If you need help, contact support@flowforth.co.