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This guide walks you through adding the required DNS records in Namecheap to verify your domain with Flowforth.
Before starting, make sure you’ve already added your domain in Flowforth. You’ll need the DNS record values shown on the domain settings page.

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Open Advanced DNS in Namecheap

  1. Log in to your Namecheap account
  2. Click Manage for the domain you want to verify
  3. Go to the Advanced DNS tab

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Add the MX Record

Under the Mail Settings section, click the dropdown and select Custom MX:
  1. Enter the name from Flowforth (e.g., send) in the Host field
  2. Copy the MX Value from Flowforth into the Value field
  3. Set the Priority to 10
  4. Use the Automatic TTL
  5. Click Save all changes
If you are switching the MX configuration from Gmail to Custom MX, you will need to re-add MX records for Gmail separately. If you don’t, receiving mail in your Gmail inboxes will stop.
Namecheap automatically appends your domain to the Host field. Enter only the subdomain portion — for example, type send instead of send.example.com.
Namecheap does not label the priority column. It is the empty column after the Value field. Do not use the same priority for multiple records. If priority 10 is already in use, try 20 or 30.
NamecheapFlowforthExample Value
TypeTypeMX Record
HostNamesend
ValueValuefeedback-smtp.us-east-1.amazonses.com
PriorityPriority10
TTL—Automatic

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Add the SPF Record (TXT)

Under the Host Records section, click Add New Record:
  1. Set the Type to TXT Record
  2. Enter the name from Flowforth (e.g., send) in the Host field
  3. Copy the TXT Value from Flowforth into the Value field
  4. Use the Automatic TTL
  5. Click Save all changes
Namecheap automatically appends your domain to the Host field. Enter only the subdomain portion — for example, type send instead of send.example.com.
NamecheapFlowforthExample Value
TypeTypeTXT Record
HostNamesend
ValueValue"v=spf1 include:amazonses.com ~all"
TTL—Automatic

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Add the DKIM Record (TXT)

In the same Host Records section, click Add New Record:
  1. Set the Type to TXT Record
  2. Enter the DKIM name from Flowforth (e.g., resend._domainkey) in the Host field
  3. Copy the DKIM Value from Flowforth into the Value field
  4. Use the Automatic TTL
  5. Click Save all changes
Namecheap automatically appends your domain to the Host field. Enter only resend._domainkey instead of resend._domainkey.example.com.
NamecheapFlowforthExample Value
TypeTypeTXT Record
HostNameresend._domainkey
ValueValuep=example_domain_key_value
TTL—Automatic

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Add the DMARC Record (TXT)

While not strictly required, adding a DMARC record is highly recommended. It improves deliverability and protects your domain’s reputation.
If your domain already has a DMARC record, you do not need to add another one. You can check by looking for an existing TXT Record with the host _dmarc in your Advanced DNS settings.
In the Host Records section, click Add New Record:
  1. Set the Type to TXT Record
  2. Enter the DMARC name from Flowforth (e.g., _dmarc) in the Host field
  3. Copy the DMARC Value from Flowforth into the Value field
  4. Use the Automatic TTL
  5. Click Save all changes
NamecheapFlowforthExample Value
TypeTypeTXT Record
HostName_dmarc
ValueValuev=DMARC1; p=none;
TTL—Automatic

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Verify in Flowforth

Once all records are added in Namecheap, go back to your domain in Settings → Domains and click the “Records Added” button. Flowforth will check your DNS records and verify the setup in the background.
DNS changes can take anywhere from a few minutes to several hours to propagate. If verification doesn’t succeed right away, wait and try again later.

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Troubleshooting

  • Verification failed: Double-check the records you added in Namecheap for copy/paste errors. Make sure you’re using only the subdomain portion in the Host field (e.g., send not send.example.com).
  • Priority conflict: If priority 10 is already in use on another MX record, use a different value like 20 or 30.
  • Still not verifying after 72 hours: Contact support@flowforth.co and we’ll help you debug the issue.
If you need help, contact support@flowforth.co.