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Canva Emails let you design your email in Canva’s visual editor and then import it into Flowforth as a ready-to-send email. Flowforth handles extracting the HTML, uploading images, and converting Canva’s template placeholders into Flowforth merge tags.

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Creating a Canva Email

  1. Go to Emails and click New Email.
  2. Select Canva as the email type.
  3. Enter an internal name for your email and optionally choose a folder.
  4. Click Create to open the Canva design browser.
  5. Browse or search for the Canva Email template you want to use.
  6. Click the design to start the import.
Flowforth will process the design in the background. Once complete, you’ll be automatically taken to the email editor where you can review and make any final changes.
You must have a Canva account connected to create Canva emails. If you haven’t connected yet, go to Settings > Integrations > Canva to set up the connection. See Canva Integration for details.

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What Gets Imported

When Flowforth processes your Canva Email template, it imports:
  • The full HTML layout of the email
  • All images used in the design, uploaded to your Flowforth asset library
  • Links and formatting from the original design
Before importing your design, use Canva’s built-in Email links to add unsubscribe, update preferences, and view in browser links to your template. When adding a link to any element in Canva, you’ll see these options under the Email links section.
Canva's link picker showing Email links options: Unsubscribe, Update preferences, and View in browser
When Flowforth imports your design, these links are automatically converted to the corresponding merge tags: This means your imported email is ready to send with working unsubscribe and preference management links, no manual editing needed.
An unsubscribe link is required on all emails. If your design doesn’t include one, Flowforth will automatically add a plain-text unsubscribe link to the bottom of your email when it’s sent.

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Creating an Email Design in Canva

Only designs created using Canva’s Email template type can be imported as Canva emails. If you select a design that is not an Email template, you’ll see an error message letting you know. To create an Email design in Canva:
  1. From the Canva homepage, click the Email icon in the design type row.
Canva homepage with the Email design type highlighted
  1. Or click the Create button in the sidebar, then select Emails.
Canva's Create a design menu with the Emails option selected
From there, you can start from a blank email or browse Canva’s email templates. Other Canva design types (social media posts, presentations, flyers, etc.) can still be used in Flowforth by importing them as images through the asset browser in the drag-and-drop editor.

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Editing a Canva Email

Canva emails are HTML-based, so they open in the HTML editor. You can make changes to the HTML directly, use merge tags, and access your asset library, just like any other HTML email.

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Refreshing a Canva Email

Flowforth remembers which Canva design an email came from, so if you keep editing the design in Canva you can pull the latest version into the email you already created.
  1. Open the email and find the Content section.
  2. Click Refresh from Canva. (The Canva-logo half of the button opens the design in Canva instead.)
  3. Confirm in the Refresh from Canva? dialog — “This will replace the email content with the current version of the Canva design. Any changes made in the HTML editor will be lost.”
Flowforth re-runs the import and you’ll see Email refreshed from Canva when it’s done. Images that haven’t changed keep their existing URLs.
Refreshing replaces the whole email. Anything you edited in the HTML editor since the import is lost, so make design changes in Canva rather than in the HTML if you plan to refresh.
A few limits to know about:
  • Draft and failed emails only. Once an email has been sent or scheduled, it can’t be refreshed — you’ll see “Only unsent emails can be refreshed from Canva.”
  • You need a connected Canva account. The button only appears when your Canva integration is connected.
  • Only the person who imported the email can refresh it. Everyone else sees the button disabled with the tooltip “Only the person who imported this email can refresh it.” Older Canva emails with no recorded importer can be refreshed by anyone.
  • The design still has to be an email design. If it was converted to another design type in Canva, you’ll see “This Canva design is no longer an email design, so it can’t be re-imported.”
Replicating a Canva email keeps the link to the Canva design, so the copy is refreshable too — and whoever replicated it becomes the person who can refresh it.

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Tips

  • Design in Canva, send in Flowforth. Use Canva’s visual tools to design your email, then import it into Flowforth to handle recipients, scheduling, metrics, and delivery.
  • Update your design. If you make changes to your Canva design after importing, click Refresh from Canva on the email to pull the new version in — no need to start over.
  • Test before sending. Always send a test email after importing to make sure everything looks right across different email clients.
Need help with Canva emails? Contact support@flowforth.co.