Skip to main content
The automation builder is where you decide what happens once someone enters your automation. It’s a visual canvas: the trigger sits at the top, your steps follow in order, and an Add step button waits at the bottom. If you add an If / Else condition, the canvas splits into two paths you can build independently.
The automation builder canvas with a trigger and steps

Working with Steps

  • Add a step — click Add step at the bottom of the canvas (or the bottom of a path), or the + button on the line between two steps to insert one in between. You can add up to 100 steps.
  • Edit a step — click a step to open its settings panel on the side.
  • Reorder a step — open the step and use the up/down arrows in the panel header. Steps move within their own path.
  • Duplicate a step — duplicate any step to reuse its configuration; the copy is inserted right after the original on the same path.
  • Remove a step — open the step and click the trash icon.

Step Types

StepWhat it does
WaitPause before the next step runs
Send EmailSend an email from a template
Send Church Center NotificationPush a notification to the Church Center app
If / ElseBranch into two paths based on list membership
End AutomationStop the run for anyone who reaches it

Step Rules

A few rules keep automations valid:
  • You cannot end an automation (or a path) with a wait — though a path may end with one when it rejoins into more steps afterwards.
  • You cannot place two waits back-to-back.
  • A duration wait can be at most 31 days (until a day of the week waits are at most a week by definition).
  • End Automation steps are always the last step of their path — nothing can come after them.
  • Weekly and monthly (scheduled) triggers are limited to a single email step and a single Church Center notification step — no wait, If / Else, or End Automation steps.
An automation must have at least one email step or one Church Center notification step to be enabled.