Changing Your Plan

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How to Change Your Plan

1. Click Settings from the sidebar.
2. Go to the Billing page.
3. Click Change Plan.
4. Select the new plan that fits your organization’s email sending needs.
5. Review the pricing details and confirm.

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How Billing Works

• Upgrading your plan:
  • You’re charged the full price of the new plan today, minus a credit for the sends you haven’t used on your current plan.
  • The credit is your current plan’s price times the share of its sends you have left. For example, with 2,500 of 10,000 sends left on a $28 plan, you get a$7 credit.
  • Your billing date moves to today, and you start a fresh allowance at the new plan’s sending limit.
  • You’ll see the amount due today before confirming.
  • If the payment doesn’t go through, your plan stays as it is — update your payment method and try again.
• Downgrading your plan:
  • Your new plan and sending limit take effect at the start of your next billing cycle.
  • You’ll continue on your current plan until then.