> ## Documentation Index
> Fetch the complete documentation index at: https://help.flowforth.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Flowforth-Only Email Addresses

> Send Flowforth emails to a different address than what's stored in Planning Center.

A Flowforth-only email address lets you send Flowforth emails to a different address than the one stored in a person's Planning Center profile. When set, all emails from Flowforth go to this address instead. Their Planning Center email remains unchanged.

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## When to Use a Flowforth-Only Email

This is useful when someone wants to receive church newsletters and communications at a different address than the one used for Planning Center notifications. Common examples:

* A person prefers church emails at their **personal inbox** but uses a work email in Planning Center
* A family shares a Planning Center email but one member wants Flowforth emails at their **own address**
* Someone wants their Giving statements to go to a different address than announcement emails.

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## How to Set a Flowforth-Only Email

1. Navigate to the **People** page and click on a person's name
2. Open the **Details** tab
3. Click **Add Flowforth only email address**
4. Enter the email address and click **Add Email**

Once set, the Flowforth-only email appears on the person's Details tab with a **"Flowforth Only"** badge.

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## Editing or Removing

To update or remove a Flowforth-only email:

1. Open the person's **Details** tab
2. Click on the existing Flowforth-only email address
3. **Edit** the address and click Update, or click **Remove** to delete it

When you remove a Flowforth-only email, Flowforth reverts to using the person's Planning Center email addresses for all future sends.

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## How It Affects Sending

When a person has a Flowforth-only email set:

* All emails from Flowforth are sent to the **Flowforth-only address**, not their Planning Center email
* Their **Planning Center email is not changed** in any way
* Merge tags (like first name) still pull from their Planning Center profile
* The Flowforth-only address appears in the **Flowforth Email** column when [exporting people](/people/exporting-people)

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## Flowforth-Only Emails from CSV Imports

Flowforth-only emails can also be created during a [CSV import](/people/importing-people). When importing contacts and a name matches an existing person with a different email, one of the options is **"Use email in Flowforth only."** This stores the imported email as a Flowforth-only address without adding it to Planning Center.

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## Finding People with Flowforth-Only Emails

You can filter the People table to find everyone who has a Flowforth-only email set. Use the **Flowforth Only Email** filter and select **Has Flowforth Only Email**.

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Need help? Contact [support@flowforth.co](mailto:support@flowforth.co).