> ## Documentation Index
> Fetch the complete documentation index at: https://help.flowforth.co/llms.txt
> Use this file to discover all available pages before exploring further.
# Planning Center Integration
> Learn how Flowforth integrates with Planning Center, including list syncing and visibility settings.
Flowforth requires a connection to **Planning Center** in order to function. It’s how we know **who your people are** and how you **send and automate emails** using lists you’ve already created in Planning Center.
You must be at least a People Manager in Planning Center to **connect** your account to
Flowforth. Once connected, access to Flowforth content will depend on their Flowforth permissions, not their Planning Center permissions.
## What We Sync
During setup, you can choose which Planning Center apps to connect. Flowforth always syncs the following from **People**:
* All **people** and their **primary email addresses**
* **Lists**
* **List categories**
* **Campuses**
You can also connect **Groups**, **Registrations**, **Calendar**, and **Publishing** to import Planning Center content directly into your emails.
This allows you to send targeted messages, track engagement, and automate communications in Flowforth.
***
## Real-Time Syncing
When you connect to Planning Center, Flowforth creates **webhooks** in your Planning Center account. This means:
* Any changes you make in Planning Center, such as adding or removing people from lists, are reflected in Flowforth **within minutes**
* Your data stays **accurate and up-to-date**, without needing manual imports
If you make a change in Planning Center and it doesn’t show in Flowforth
within **5 minutes**, contact
[support@flowforth.co](mailto:support@flowforth.co).
***
## Who Can Connect to Planning Center
To connect your Planning Center account to Flowforth, you must be a **People Manager** or higher in Planning Center.
* Anyone you invite to Flowforth can use the platform.
* However, **only users with People Manager access in Planning Center** can connect your account.
If a list is not visible to the person who connected your Planning Center account, it may
not appear in Flowforth. Visibility is determined by that user’s permissions
in Planning Center.
***
## Connecting to Planning Center
You’ll be prompted to connect to Planning Center **during onboarding**, so we can sync your data before you start emailing. You can also connect at any time from **Settings > Planning Center**.
During this process, you can choose which Planning Center apps to connect:
* **People** (required)
* **Groups**
* **Registrations**
* **Calendar**
* **Publishing**
Connecting all apps at once gives you full access to import Planning Center content into your emails right away.
### Changing Who Is Connected
If you need to change which Planning Center account is connected (for example, if the original connector left your team), you can disconnect and then reconnect while logged into the new Planning Center account.
If your organization is **not connected** (or the connection is lost), you’ll be prompted to reconnect.
Reasons you might lose your connection:
* The person who connected had their **permissions changed within Planning Center**
* It’s been **90+ days** since you last used Flowforth
* The original connector **deleted their Flowforth account or Planning Center account**
***
## Expanding Your Connection
If you didn’t connect all Planning Center apps during setup, you can expand your connection later to include **Groups**, **Registrations**, **Calendar**, and **Publishing** data. This enables importing Planning Center content directly into emails.
To expand your connection:
1. Go to **Settings > Planning Center**
2. Click **Expand Planning Center Connection**
3. Authorize the additional scopes using the **same account** that originally connected
Required permissions:
* **Manager** access to People
* **Administrator** access to Groups
* **Administrator** access to Registrations
* **Viewer** access to Calendar
* **Administrator** access to Publishing
***
## List Syncing
When you connect to Planning Center, Flowforth automatically syncs your lists so you can use them to send emails. If you can't find a list you're looking for, you can check for new lists at any time from the **People > Lists** page by clicking **Actions > Check for New Lists**.
New lists are assigned a default visibility level when they sync. You can control this default—and override it per category—from the Planning Center settings page.
### Default List Permissions
The **Default List Permissions** setting controls the visibility assigned to new lists when they first sync from Planning Center.
To change the default:
1. Go to **Settings > Planning Center**
2. Under **List Sync Settings**, find **Default List Permissions**
3. Choose a visibility level:
| Permission | Description |
| ------------------ | --------------------------------------------------- |
| **Visible to All** | All Flowforth team members can see and use the list |
| **Owners Only** | Only organization owners can see and use the list |
| **Hidden** | The list is hidden from Flowforth entirely |
When you change the default, you’ll be asked whether to:
* **Apply to All Lists** — updates all existing lists to the new default
* **Only New Lists** — keeps existing lists unchanged; only future synced lists use the new default
### Per-Category Defaults
You can override the global default for specific Planning Center list categories. This is useful if you want most lists visible but certain categories restricted.
1. Go to **Settings > Planning Center**
2. Under **List Sync Settings**, click **Customize per category** to expand the category list
3. For each category, choose a visibility level or leave it as **Inherited** to use the global default
When you change a category’s default, you’ll be asked whether to apply the change to all existing lists in that category or only to newly synced lists.
If no categories appear, click **Sync Categories** to pull them from Planning Center. Categories are created automatically when lists are synced, but you can also sync them independently.
### Per-List Permissions
You can also set visibility on individual lists from the **People > Lists** page. Owners can click on any list to open its settings and choose from:
* **Visible to All** — all team members can see the list
* **Owners Only** — only owners can see the list
* **Hidden** — the list doesn’t appear in Flowforth
* **Custom** — hand-pick which teams and users can access the list
### Custom Refresh Schedules
By default, lists are refreshed automatically via webhooks. If you need a list refreshed on a specific schedule, you can set a **custom refresh** for individual lists:
1. Go to **People > Lists**
2. Click on a list to open its settings
3. Enable **Custom Refresh Schedule**
4. Choose a **day of the week** and **time**
The list will be refreshed at the selected time in your browser’s timezone.
***
## Disconnecting from Planning Center
To disconnect your Flowforth organization from Planning Center:
1. Go to **Settings > Planning Center**
2. Click **Disconnect**, then confirm
After disconnecting:
* You will **only** be able to manage billing or reconnect your Planning Center account
* You will **not** be able to send emails or manage links
Disconnecting Planning Center disables all core features of Flowforth until
you reconnect.
***
## Importing Content into Emails
You can import groups, registrations, calendar events, and Publishing announcements from Planning Center directly into the Flowforth email editor. This lets you quickly build emails featuring your Planning Center content without manually creating each block.
Learn more in [Importing Content from Planning Center](/integrations/planning-center/importing-content).
***
## Importing People into Person Blocks
You can search your Planning Center People database and import a person's details directly into a [Person Block](/emails/editor/person-block) in the email editor. This pulls in their avatar, email addresses, phone numbers, and profiles so you don't have to enter them manually.
This works in both the drag-and-drop editor and the simple email editor. See [Person Block](/emails/editor/person-block) for details.
***
## Linking to Planning Center Content
You can also link directly to Planning Center content from buttons, images, cards, list buttons, and footer text links using the **Planning Center** link type. When selected, a picker lets you browse Forms, Registrations, Groups, Calendar Events, and common Church Center links without leaving the editor.
Learn more in [Linking to Planning Center Content](/integrations/planning-center/linking-to-content).
***
## Additional Notes
* You can see **who connected** your Planning Center account and when from **Settings > Planning Center**.
* A **single Planning Center organization** can only be connected to **one Flowforth organization**. If you're blocked from connecting because a connection already exists, see [Connection Already Exists](/integrations/planning-center/connection-already-exists).
* If a list isn’t showing up, see [Planning Center List Not Showing](/emails/list-not-showing) for troubleshooting steps.
***
Need help syncing or managing your Planning Center connection?
Contact [support@flowforth.co](mailto:support@flowforth.co).