> ## Documentation Index
> Fetch the complete documentation index at: https://help.flowforth.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitoring Automation Progress

> See who's in an automation, where they are, and cancel runs when you need to.

## The People Tab

Click the **People** tab of an automation to view everyone who has entered it. Each time someone runs through the automation, a new row is added. You'll see:

* The **person** (click their name to open their person detail page)
* Their **last completed step** — the step number with the step type shown right beneath it (like `Send Email`)
* Their **status**: `Queued`, `In Progress`, `Completed`, `Canceled`, or `Failed`. Click the status badge (or the info icon next to it) to open their [step timeline](#step-timeline)

**Search** the table by name to jump straight to a person's runs — searching is multi-word aware, so a first and last name works. Use the **Status** filter to show only the runs you want: pick any combination of `Queued`, `In Progress`, `Completed`, `Failed`, and `Canceled`. Both work server-side across every run, not just the ones scrolled into view. Filtering to just **Failed** runs before selecting them pairs well with [retrying runs in bulk](/automations/managing/retrying-runs).

Select runs with the checkboxes to act on them in bulk from the action bar — **Retry** the failed or canceled ones (see [Retrying & Resuming Runs](/automations/managing/retrying-runs)) or **Cancel** the in-progress ones. With runs selected, press **R** to retry or **C** to cancel. When there are failed runs, a **Retry all failed** button appears at the top of the tab to [retry every failed person at once](/automations/managing/retrying-runs#retry-all-failed) — no selecting needed.

***

## Step Timeline

In the **last completed step** column, the step number appears with the step type shown right beneath it. To open the person's **Automation Timeline**, click their **status badge** — or the info icon beside it. The timeline is a step-by-step history of their journey through the automation. Each entry shows what happened and when:

* **Waiting** — they entered a wait, along with what they're waiting for
* **Completed** — they finished a step (like a sent email or notification)
* **Branch: Yes / Branch: No** — an [If / Else](/automations/builder/if-else) step routed them down a path
* **Ended** — an [End Automation](/automations/builder/end-automation) step stopped their run

If the person is still in progress, a banner at the top shows the step they're **currently waiting on**. If their run **failed**, the reason is shown too.

Each entry is recorded as it happens and keeps its own copy of what to display, so the timeline stays accurate even if you later **edit or delete** a step.

<Note>
  Step timelines are recorded for runs that started after this feature was
  released. Older runs open the timeline but show that no step history was
  recorded for them.
</Note>

***

## Canceling a Run

* **Cancel one person** — click the **Cancel** button next to a person who is currently in progress. They'll stop receiving any remaining steps. Cancel by mistake? Click **Undo** to restart their run — it picks up from the step right after the last one they finished (if they were in a **Wait** step, that wait starts over). If nothing was left after the cancel point, Undo marks their run **Completed** instead. Runs that Flowforth canceled on its own — because the person isn't subscribed, has no email address, unsubscribed from the email's category, or shared a duplicate address — can't be restored this way; they'd need to enter the automation again normally.
* **Cancel a selection** — tick the checkboxes next to the runs you want, then click **Cancel** in the action bar (or press **C**) and confirm in the dialog. Only **in-progress** runs are canceled — if your selection includes other statuses, the dialog tells you how many will be canceled and skips the rest.
* **Cancel everyone** — you can cancel all active runs for an automation at once, without disabling the automation, so it still fires for new people going forward.

If a person didn't receive an email because of a **duplicate email address** (another person in the automation shares the same address), their run is marked **Completed** and the People table will show the duplicate address as the reason.

<Note>
  After refreshing your list, allow a few minutes for Flowforth to sync and
  begin processing people into the automation.
</Note>

***

## Automations on the Person Detail Page

You can also view a person's automation history from their **detail page**, under the **Automations** tab. This shows:

* Every automation they've been enrolled in
* Their last completed step — the step number with the step type shown beneath it
* Their current status (click the status badge, or the info icon next to it, to open that run's [step timeline](#step-timeline))
* When they were enrolled

The **Emails Received** tab on the person detail page also includes emails sent through automations. You can filter the table to show only regular emails, only automation emails, or both.

***

Need help setting up or troubleshooting an automation? Contact [support@flowforth.co](mailto:support@flowforth.co).